Onyxx Home Buyer LLC (“Company,” “we,” “us,” or “our”), located at 1401 21st St Ste R, Sacramento, CA 95811, is committed to protecting the privacy of individuals who visit our website and submit inquiries. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, including information used for SMS text messaging.
SMS Opt-In Data: Phone numbers collected for SMS opt-in and the associated consent records are never shared, sold, or rented to third parties or affiliates for any marketing or promotional purposes.
1. Information We Collect
When you submit our contact form, we may collect:
- Full name
- Phone number (used for calls and SMS/text messages)
- Email address
- Property address and condition
- Any voluntary information you provide
We also automatically collect non-personal data via web analytics (e.g., IP address, browser type, pages visited).
2. How We Use Your Information
- To contact you about your property inquiry and provide a cash offer
- To send SMS/text messages about your inquiry, offer status, and transaction updates
- To communicate via phone and email about your property
- To improve our website and services
- To comply with applicable laws and regulations
3. SMS / Text Message Consent & Program Details
SMS Program Operated by Onyxx Home Buyer LLC via TextGrid
By providing your phone number and checking the SMS consent checkbox on our form, you expressly consent to receive recurring automated text messages from Onyxx Home Buyer LLC at (951) 322-2859 via TextGrid.
- Program Name: Onyxx Home Buyer LLC Property Inquiry SMS
- Messaging Platform: TextGrid
- Sending Number: (951) 322-2859
- Message Purpose: Property inquiry follow-up, cash offer details, transaction updates
- Message Frequency: Varies based on your inquiry; you may receive multiple messages per week
- Message & Data Rates: Standard message and data rates may apply
- Opt-Out: Reply STOP at any time to stop all SMS messages. One final confirmation will be sent.
- Help: Reply HELP or call (951) 322-2859
- Supported Carriers: AT&T, Verizon, T-Mobile, Sprint, Boost, MetroPCS, and other major U.S. carriers
- Carrier Liability: Carriers are not liable for delayed or undelivered messages
Consent to receive SMS is not a condition of any purchase or sale. SMS opt-in data and consent records will not be shared with any third party for marketing purposes.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only in these limited circumstances:
- SMS/Messaging Delivery: We share your phone number with TextGrid solely to deliver SMS messages you have consented to receive. TextGrid acts as a service provider under confidentiality obligations and may not use your data for any other purpose.
- Legal Requirements: When required by law, court order, or government authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes in this policy or as required by law. SMS opt-in records are retained to demonstrate consent compliance. You may request deletion of your data by contacting us.
6. Your Rights & Choices
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of SMS at any time by replying STOP
- Opt out of email communications via the unsubscribe link
- California residents may have additional rights under CCPA
To exercise your rights, contact us at (951) 322-2859 or write to us at 1401 21st St Ste R, Sacramento, CA 95811.
7. Cookies & Tracking
Our website may use cookies and tracking technologies to analyze traffic and improve user experience. You may control cookie preferences through your browser settings.
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission is completely secure.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance.
11. Contact Us
- Company: Onyxx Home Buyer LLC
- Address: 1401 21st St Ste R, Sacramento, CA 95811
- Phone/SMS: (951) 322-2859